Live Support & Chat

We are generally available between 09:30 and 18:00 UK time, excluding UK public holidays.

Use the Start Live Chat link at the foot of this page to start a chat. If we don't respond, then please leave a message.

IMPORTANT : When leaving a message please include...

  • exact details about the problem you have, and not just "stopped working" for example.
  • what version of ScanToPDF you are using (from the "Help>>About ScanToPDF" window of the software.)
  • visitors not leaving these details will NOT be answered
  • Common Questions

    If you need instructions for activating your software click here

    If you need help to get started with your scanner visit this page
    Our FAQ page may also help - click here
    Please also check our Help & Info menu and documentation page, or contact us using a different method.

    Otherwise click Start Live Chat, complete the fields on the form that opens and click Chat. A support representative will join you.

    Start Live Chat