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Live Support & Chat

Common Questions

If you need instructions for activating your software click here


If you need help to get started with your scanner visit this page

Please also check our Help & Info menu and documentation page, or contact us using a different method.

Otherwise complete the fields on the form below and click "Chat" and a support representative will be with you shortly.

If We Are Unavailable

If we don't respond you can leave a message describing your problem and we will get back to you by email.

IMPORTANT Please include...

  • exact details about the problem you have, including screenshots if possible
  • what version of ScanToPDF you are using (from the "Help>>About ScanToPDF" window of the software.)