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We are generally available between 09:30 and 18:00 UK time, excluding UK public holidays.

If we don't respond, then please leave a message.

IMPORTANT Please include...


  • exact details about the problem you have, including screenshots if possible
  • what version of ScanToPDF you are using (from the "Help>>About ScanToPDF" window of the software.)
  • Common Questions

    If you need instructions for activating your software click here

    If you need help to get started with your scanner visit this page

    Please also check our Help & Info menu and documentation page, or contact us using a different method.

    Otherwise click Start Live Chat, complete the fields on the form that opens and click Chat. A support representative will join you.

    Start Live Chat