ScanToPDF Returns Policy

EVALUATION OF OUR SOFTWARE IS FREE OF CHARGE. WE STRONGLY ADVISE ALL CUSTOMERS TO EVALUATE OUR SOFTWARE BEFORE MAKING A PURCHASE. IF AFTER PURCHASE YOU HAVE ANY DOUBTS OVER THE SUITABILITY OF YOUR PURCHASE DO NOT GENERATE A KEY AS GENERATION OF A KEY (OR KEYS) WILL MEAN A REFUND CANNOT BE MADE 


ScanToPDF branded O Imaging Corporation consumer products are eligible for return within 30 days of the purchase date, provided that a properly completed Return Request Form has been received, within 30 days of the order date, confirming that the product, as well as all documents produced with it, have been removed from all systems and any backup copies have been destroyed.

Exceptions to this returns policy include:

  • Any order which has generated activation keys
  • Any ScanToPDF product where a fully functional, free, evaluation version was available at the time of purchase.
  • Not For Resale (NFR) software is not returnable and is not included in our 30-day guarantee.
  • Any ScanToPDF product purchased via a third party reseller, agent or distributor. In such cases the customer must request a refund from the third party reseller, agent or distributor